PRIVACY POLICY

Last Updated: September 30, 2026

Kristen Lenore, LLC (“Company,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we may collect, use, disclose, and protect information when you visit our website, communicate with us, subscribe to our emails, or purchase our products or services.

Information We May Collect

Depending on how you interact with us, we may collect information such as:

  • your name;

  • email address;

  • telephone number;

  • billing and transaction information;

  • information you submit through contact, application, intake, or other forms;

  • communications you send to us;

  • information related to products or services you purchase;

  • website usage and technical information, such as browser type, device information, IP address, pages visited, and referring websites; and

  • other information you voluntarily provide.

Payment information may be processed directly by third-party payment processors. We may not directly receive or store complete payment-card information.

How We Use Information

We may use information we collect to:

  • provide and administer our products and services;

  • communicate with you;

  • respond to inquiries;

  • schedule or administer coaching services;

  • process transactions;

  • deliver purchased products or materials;

  • send newsletters, educational content, marketing communications, or other emails when permitted;

  • improve our website, content, products, and services;

  • maintain business records;

  • protect our website and business from misuse, fraud, or security threats; and

  • comply with legal obligations.

Email Communications

If you subscribe to our email list or otherwise consent to receive marketing communications, we may send you educational, promotional, or business-related emails.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in those communications.

We may still send transactional or service-related communications when necessary to provide a product or service you requested.

Cookies and Website Technologies

Our website and third-party service providers may use cookies and similar technologies to operate the website, remember preferences, understand website usage, improve performance, and support marketing or analytics.

You may be able to control certain cookies through your browser settings or other privacy controls made available on the website.

Disabling cookies may affect the functionality of certain portions of the website.

Third-Party Service Providers

We may use third-party service providers to help operate our business, including services for:

  • website hosting;

  • email marketing;

  • payment processing;

  • scheduling;

  • video conferencing;

  • analytics;

  • customer relationship management; and

  • other business operations.

These providers may receive information as necessary to perform services on our behalf and may process information according to their own privacy policies and applicable law.

Disclosure of Information

We may disclose personal information:

  • to service providers assisting with business operations;

  • when you direct or authorize us to do so;

  • when necessary to provide a product or service you requested;

  • when required by law, court order, subpoena, or other legal process;

  • when reasonably necessary to protect our rights, property, security, or safety or that of others; or

  • in connection with a merger, sale, restructuring, or transfer of some or all business assets.

We do not sell your personal information in the ordinary meaning of selling information in exchange for money.

Coaching and Personal Information

If you become a coaching client, you may voluntarily share personal information concerning your life, relationships, experiences, thoughts, emotions, or circumstances.

Relationship coaching is a personal-development service and is not psychotherapy, mental-health treatment, or healthcare.

Information submitted through ordinary website forms or email should not be treated as an appropriate method for communicating urgent, highly sensitive, or emergency information.

Additional privacy and confidentiality provisions applicable to coaching clients may be included in your coaching agreement.

Data Security

We use reasonable administrative, technical, and organizational measures intended to protect personal information.

However, no website, email system, electronic communication, or data-storage system can be guaranteed to be completely secure. You provide information electronically at your own risk.

Data Retention

We may retain personal information for as long as reasonably necessary to provide services, maintain appropriate business and transaction records, comply with legal obligations, resolve disputes, and enforce agreements.

Retention periods may vary depending on the type of information and the reason it was collected.

Your Choices

Depending on applicable law and your circumstances, you may have rights concerning your personal information.

You may contact us to request access to, correction of, or deletion of certain personal information we maintain about you.

We may need to verify your identity before completing certain requests, and some information may be retained when required or permitted by law.

To make a privacy request, contact:

[email protected]

Children's Privacy and Age Requirements

Our website, content, and coaching services are intended for adults 18 years of age or older and are not directed to children.

We do not knowingly collect personal information online from children under the age of 13. If we learn that we have inadvertently collected personal information from a child under 13, we will take reasonable steps to delete that information.

Individuals under the age of 18 are not eligible to purchase or participate in our coaching services.

Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for the privacy, security, content, or practices of third-party websites. We encourage you to review their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Any revised policy will be posted on this page with an updated “Last Updated” date.

Contact

If you have questions about this Privacy Policy or would like to make a privacy-related request, contact:

Kristen Lenore, LLC
Email: [email protected]