TERMS AND CONDITIONS

Last Updated: September 30, 2026

These Terms & Conditions (“Terms”) govern your use of this website and any content, products, programs, or services provided by Kristen Lenore, LLC (“Company,” “we,” “us,” or “our”).

By accessing this website or purchasing or using our products or services, you agree to these Terms.

Use of This Website

This website and its content are intended for adults seeking educational information, personal development, and relationship coaching.

You agree to use this website only for lawful purposes and in a manner that does not infringe upon the rights of others or interfere with the operation of the website.

Coaching Services

Relationship coaching provided by Kristen Lenore, LLC is intended to support personal development, self-awareness, confidence, self-trust, decision-making, and relationship skills.

Coaching is not psychotherapy, counseling, psychiatric care, mental-health treatment, or another licensed mental-health service.

Coaching does not diagnose or treat mental-health conditions.

Additional terms applicable to private coaching, including scheduling, payment, cancellations, communication, confidentiality, and termination, may be contained in a separate coaching agreement. If there is a conflict between these Terms and a signed coaching agreement concerning coaching services, the coaching agreement will control.

Not Professional Advice

Content provided through this website, emails, podcasts, social media, downloads, courses, worksheets, or other educational materials is provided for general educational and personal-development purposes.

Nothing provided by Kristen Lenore, LLC should be construed as medical, psychological, psychiatric, legal, financial, or other licensed professional advice.

Kristen Carayoan’s status as a Registered Nurse does not transform relationship coaching or educational content into nursing care or medical treatment.

Personal Responsibility

You are responsible for your own decisions, actions, relationships, safety, health, and well-being.

You acknowledge that coaching and educational materials may encourage reflection and behavior change, but you remain responsible for deciding what actions are appropriate for your circumstances.

No Guarantees

We do not guarantee any particular personal, relationship, financial, or other result from the use of our website, content, programs, or coaching services.

Testimonials, examples, and client experiences are illustrative only and do not guarantee that you will experience the same results.

Purchases and Payment

Prices, payment terms, installment arrangements, and other purchase information will be provided at the time of purchase or in the applicable coaching or program agreement.

You agree to provide accurate and complete billing information and authorize the applicable charges when purchasing a product or service.

Unless otherwise stated in writing, all payment obligations remain subject to the terms presented at the time of purchase.

Refunds and Cancellations

Refund, cancellation, and rescheduling policies may vary by product or service and will be disclosed at the time of purchase or in the applicable agreement.

Where a separate coaching agreement applies, the refund and cancellation provisions in that agreement will control.

Intellectual Property

Unless otherwise stated, all content available through this website and our products and services—including written materials, worksheets, frameworks, graphics, videos, audio recordings, downloads, course materials, and other original content—is owned by or licensed to Kristen Lenore, LLC and is protected by applicable intellectual-property laws.

Your purchase or access grants you a limited, personal, non-exclusive, non-transferable license to use the materials for your own personal use.

You may not reproduce, distribute, sell, publish, share, modify, create derivative commercial works from, or otherwise exploit our proprietary materials without prior written permission.

User Conduct

You agree not to:

  • use this website or its materials for unlawful purposes;

  • interfere with the security or operation of the website;

  • attempt to gain unauthorized access to systems or information;

  • copy or distribute proprietary materials without authorization; or

  • use our content in a way that violates these Terms or applicable law.

Third-Party Services and Links

We may use or link to third-party platforms, websites, payment processors, email providers, video-conferencing services, scheduling systems, or other services.

We are not responsible for the availability, security, privacy practices, content, or performance of third-party services.

Your use of third-party services may be governed by their own terms and privacy policies.

Limitation of Liability

To the fullest extent permitted by applicable law, Kristen Lenore, LLC and its owners, employees, contractors, and representatives will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, this website, its content, products, or services.

Nothing in these Terms is intended to exclude or limit liability that cannot lawfully be excluded or limited.

Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless Kristen Lenore, LLC and its owners, employees, contractors, and representatives from claims, liabilities, damages, and expenses arising from your unlawful use of this website or your violation of these Terms.

Changes to These Terms

We may update these Terms from time to time. The revised Terms will be posted on this page with an updated revision date.

Your continued use of the website following an update constitutes acceptance of the revised Terms to the extent permitted by law.

Governing Law

These Terms are governed by the laws of the State of Washington, without regard to conflict-of-law principles.

Any dispute relating to these Terms or your use of this website will be handled in accordance with applicable Washington and federal law.

Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will remain in effect to the fullest extent permitted by law.

Entire Agreement

These Terms, together with our Privacy Policy, Disclaimer, and any applicable purchase or coaching agreement, constitute the applicable agreement between you and Kristen Lenore, LLC concerning your use of this website and its services.

Contact

Questions regarding these Terms may be sent to:

Kristen Lenore, LLC
Email: [email protected]